Accessibility at RHS Chelsea Flower Show

Sharing our passion for gardening is a key charitable aim and we want to give as many people as possible the opportunity to enjoy our inspirational Flower Shows. This guide will help you plan your day. Please also speak to our friendly Visitor Information staff and Stewards at the show for any further help and advice.

Showground address: London Gate, Royal Hospital Road, Royal Hospital Chelsea, London, SW3 4SR

Accessibility Show tickets

We are committed to making all our shows as accessible as possible. To make the most of your visit, if you have an all-day ticket we advise arriving early in the morning or staying later in the evening as these are the quietest times of the day. 

On Wednesday and Friday we also offer early access before the show opens, for our disabled visitors, at 7.30am.

For those with a 3.30pm entry ticket we again recommend staying until the end of the day if you can. In addition, we are pleased to offer an exclusive 5.30pm entry ticket just for visitors with access requirements.

For disabled bookings requiring a carer ticket please register for an Access card to book online. Please ensure that your Access card is linked to your Ticket Factory account. Alternatively, call 0800 640 5001 to book.

See ticket options

At a glance: before you arrive

Arriving by road

RHS Chelsea Flower Show is located in the grounds of the Royal Hospital Chelsea with the Chelsea Embankment and River Thames to the South and Royal Hospital Road to the North.

The show and car parks are not in the London Congestion Zone, but they are in the Ultra Low Emission Zone.


Car parking

There is limited parking which should be booked in advance by calling 0800 640 5001. Accessible parking can only be booked over the phone. The accessible parking is located at Burton Court (SW3 4SR), 0.1mi from the show.

Parking is also available at Battersea Park (SW11 4BY), 0.9mi from the show. There is also an accessible mobility bus, which drops off and picks up from the Bull Ring Gate Entrance on Chelsea Bridge Road (SW1W 8PS) which then returns to Battersea Park car park.

 

Arriving by tube & train

The closest underground station is Sloane Square station 0.3mi from the show and there is a taxi rank outside the station. The closest train station is Victoria station 0.9mi from the show. There is a taxi rank, bus stops and a dedicated shuttle bus to the show outside the station.

Arriving by bus

You can catch bus numbers 11, 137, 211, 360, 170, 44 and 452 which stop closest to the showground, while bus numbers 19, 22, 319 and C1 stop at Sloane Square. However, please note the 360 bus will not be stopping at bus stop ‘CH’ at the Bull Ring Gate Entrance, Chelsea Embankment. This bus stop is suspended during RHS Chelsea Flower Show week. For further information on bus travel, visit the Transport for London website. TFL buses are wheelchair accessible.

There are shuttle buses to the showground from Battersea Park and Victoria Station. See more information on the 'Getting here' section of our Plan Your Visit page.

Arriving by taxi/ Drop off

Taxis can drop off and pick up at the Bull Ring Gate Entrance of the show located on the Chelsea Embankment (SW3 4LW).

Access to showground and buildings

This is a permanent showground with many hard-floored areas, but some exhibits are located in grassed areas where ground conditions are not always ideal. All marquees, gardens and floral exhibits are accessible and can be viewed from ground level. None of the gardens are designed for public access. Where possible, gardens and tradestands are fronted by hard-surface pavement, road or trackway. The areas around the gardens are often busy, so visitors with a disability may wish to consider arriving early or late in the day to avoid peak times.

The Ranelagh Restaurant, Champagne & Seafood Restaurant and The Drawing Room are all located North of Ranelagh Gardens. They are all accessible for wheelchair users. The Rock Bank Café is located at the southern end of Main Avenue and is accessible by wheelchair. Thames View Café is located to the East of Southern Road and is not accessible by wheelchair as it is only accessible by stairs. Visitors who cannot access Thames View Food Court can find similar menus at the Rock Bank and Ranelagh Food Courts. 

Assistance dogs

Assistance dogs are welcome in all areas.

Accessible ticket bookings

While the RHS is not able to provide carers, entry is provided for one carer free of charge accompanying those visitors whose disability necessitates their support. This ticket must be requested at the time of ticket purchase. 

There is limited capacity at this show and all tickets, including carers, are subject to availability.

At a glance: when you arrive

Use of personal mobility vehicles

Visitors are welcome to bring their own mobility vehicles but should be aware that the show can become congested at peak times. We do not hire Mobility scooters at this show due to the nature of the environment.

Wheelchair hire

There are a limited number of wheelchairs for hire. These must be hired in advance online with your tickets or by calling 0800 640 5001. A £20 fee applies. The wheelchair collection points are located by the Ticket Office at the Royal Hospital Road Entrance and at Visitor Information by the Bullring Gate Entrance.

At a glance: during your visit

Toilets

Accessible unisex toilets are located at Burton Court and Battersea Park parking areas and several other locations around the show including near the entrances. Locations of toilets are clearly listed on the large maps around the show. There is a unisex high-dependency unit located on the tennis courts which is located near the North Ranelagh visitor information tent. This includes an emergency call alarm, support handrails for ease of movement, low-level access, V5 duo hoist, Seers Medical 2 hydraulic bed, modesty curtain, sensor tap and sanitary bins. This is operated under a RADAR door system, we recommend visitors bring their own key in order to gain access.

Visually impaired

Large maps can be found around the show. Large Print maps can also be requested in advance, please contact the Shows Customer Service Team.
 

In more detail

Parking and arrival
  • Limited accessible parking is located at Burton Court (SW3 4SR) 0.1mi away from the show
  • Limited parking is also available at Battersea Park (SW11 4BY) 0.9mi away from the show
  • There is an accessible mobility bus, which drops off at the Bull Ring Gate Entrance
  • The mobility bus picks up and drops off at Bull Ring Gate before returning to Battersea Park car park
     
Main entrance and ticketing areas
  • The two entrances are on hard-paved ground
  • The box offices are at an accessible height for wheelchair users
  • There is fast track entry for visitors with access requirements who are unable to queue
     

 
Grounds
  • This is a permanent showground with many hard-floored areas, but some exhibits are located in grassed areas where ground conditions are not always ideal
  • All marquees, gardens and floral exhibits are accessible and can be viewed from ground level
  • None of the gardens is designed for public access
  • Where possible, gardens are fronted by hard-surface pavement, road or trackway
  • Where possible, tradestands are fronted by hard-surface pavement, road or trackway – unfortunately, not all are accessible
  • The areas around the gardens are often busy, so visitors with a disability may wish to consider arriving early or late in the day to avoid peak times
Buildings
  • The Great Pavilion is a large temporary structure in the centre of the show with several entrances and exits. The nearest accessible toilets are located outside the pavilion to the North East and the North West and are no more than 20m from these exits.
  • The Ranelagh Restaurant, Champagne & Seafood Restaurant and The Drawing Room are all located North of Ranelagh Gardens. They are all accessible for wheelchair users. The nearest toilets are located North on the tennis courts and are no more than 30m away
  • The Rock Bank Café is located at the southern end of Main Avenue and is accessible by wheelchair. The nearest toilets are to the east in South Ranelagh and are no more than 50m away. 
  • Thames View Café is located to the East of Southern Road and is not accessible by wheelchair as it is only accessible by stairs. The nearest toilets are no more than 100m away along Western Avenue. Subject to availability, visitors who cannot access Thames View Food Court can find similar menus at the Rock Bank and Ranelagh Food Courts.
Public toilets
  • Accessible unisex toilets are located at Burton Court and Battersea Park parking areas and several other locations around the show including near the entrances
  • Locations of toilets are clearly listed on the large maps around the show
  • There is a unisex high-dependency unit located on the tennis courts which is located near the North Ranelagh visitor information tent and includes an emergency call alarm, support handrails for ease of movement, low-level access, V5 duo hoist, Seers Medical 2 hydraulic bed, modesty curtain, sensor tap and sanitary bins
  • This is operated under a RADAR door system, so all users should bring their own key in order to gain access

Get involved

The Royal Horticultural Society is the UK’s leading gardening charity. We aim to enrich everyone’s life through plants, and make the UK a greener and more beautiful place.